October 12, 2026
The billing software company and the IT company are continuing to work to restore our ability to take payments online and over the phone in the office. You can continue to call the office, and we will add you to the "call back" list when we can process debit/credit card payments again. Thank you for your patience, and we will let you know as soon as services are back up and running or when we receive additional updates.
October 12, 2026
Over the weekend, our billing system went offline (this includes online payments). Our IT and billing software company are looking into the issue. If you need to make a payment, please call the office, and we will add you to the list to call back once the system is back up and running. We apologize for the inconvenience and will let you know when we are fully back up and running again.
September 30, 2026
Click 2026 Chlorine Conversion - Saline County for detailed information on the conversion!
Normal flush times last, on average, an hour or two, and because of the area's size, we can't contact every affected residence as staff work through the system. We want to ensure the lines are properly flushed and cleaned and that the chlorine residual meets the requirements to maintain a healthy system. We appreciate your understanding, and we will restore service as soon as possible. Thank you!
